TERMS AND CONDITIONS

By purchasing goods from frondere.uk you enter a legally binding agreement with us on the following terms. You should read and understand these terms because they affect your rights and liabilities. These terms describe the basis for purchase by you and sale by us of the products described on this web site. Definitions and interpretation In these terms the following words have the following meanings. "Contract" the contract for the sale and purchase of the Goods; "Delivery Area" only mainland addresses within England, Wales, and parts of Scotland. All offshore addresses are excluded eg: the Isle of Man, the Scottish Isles, Ireland and the Channel Isles. "the Web Site" our presence on the world wide web, currently accessible via the address www.frondere.uk "the Seller", "we", or "us" www.fondere.uk and our registered office is at 165 Colville Road, Lowestoft, Suffolk, NR33 9RE 1. Basis of the sale 1. 1 An agreement for us to sell you Goods is made on these terms when we accept an order made by you via our Web Site. The description of the Goods, the price, VAT, insurance and delivery costs are set out in the order page. We will confirm acceptance of your order on-screen and via email. 1.2 We aim to give you a clear idea of the nature of the plants we sell. However, you appreciate that there are inevitably slight variations in size, shape and colour between different specimens. Illustrations, descriptions other information as to particular plants are approximate and for guidance only. We may in our sole discretion from time to time vary the nature of the Goods from that advertised without notice to you, so long as these variations are not material alterations. 2. Details of the order 2.1 The quantity, quality and description of the Goods will be those set out in your order (if accepted by us). 2.2 Orders are accepted at our sole discretion but are normally accepted if the Goods are available, the order reflects current pricing, you are based in the Delivery Area and your credit or account card is authorised for the transaction. 2.3 The Goods which can be ordered via our Web Site are only available for delivery to you if you are based in our Delivery Area. 3. Price of the Goods 3.1 If the price of the Goods increases between the date we accept your order and the delivery date, we will let you know and ask you to confirm by e-mail that the new price is acceptable. If it is not acceptable then you will of course have the option of cancelling the order. 3.2 Our charges for transport, packaging and insurance are detailed on the order page and will be included in the total price for the Goods. 4. Payment terms 4.1 We will charge your payment card account for payment upon receipt of order. We accept no liability if a delivery is delayed because you did not give us the right payment details. 4.2 If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the Contract or suspend any further deliveries to you. This does not affect any other rights we may have. 4.3 We will take all reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from this Web Site, unless this is solely due to our negligence. 5. General delivery 5.1 We will deliver the Goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the Goods left if you are out when we deliver. We cannot accept any liability for any loss or damage to the Goods once they have been delivered in accordance with your delivery instructions. In general the delivery address must match that of the payment card dependant on the card issuers terms. 5.2 We will aim to deliver within the quoted time frame but delivery times are not guaranteed. If delivery is delayed due to any cause beyond our reasonable control, we will contact you to advise you that the delivery date will have to be extended. 6. Risk and ownership 6.1 Risk of damage to or loss of the Goods passes to you at the time of delivery to you or, if you fail to take delivery at the agreed time, the time when we tried to deliver. 6.2 You will only own the Goods once they have been successfully delivered and when we have received cleared payment in full. Goods supplied are not for resale. 7. Returns and cancellations